What will the staff do when they come?

Nursing staff will assess your status, notify your physician of abnormal findings as needed, teach you about your medication and treatment regimens and perform needed care or procedures. It is important that you keep the nurse informed of any changes in your condition or medications. Therapists will work with you to increase your level of function through exercise and various other modalities. The social worker can assist you with any community resource needs you may have. The home health aide will assist you with bathing. While they will clean up after your bath, change your linens if needed and straighten up around your personal area, they do not routinely perform other household cleaning. A clinician visit usually lasts between 30-60 minutes, depending on the care required.

How will I know when they will be coming to see me?

We strongly encourage our staff to call you prior to your visit. Some may call you the night before and some the day of the visit. Our clinicians frequently encounter unforeseen circumstances in the home setting. This makes it difficult to adhere to a strict schedule. To avoid patient disappointment, we do not allow our staff to set specific appointment times. Instead, we instruct them to provide you with a 2 hour window of time for their arrival. This allows you to plan your day and provides the clinicians the flexibility that their jobs require.